“Service with a capital S”
Four Seasons Resort Maui at Wailea
We had the privilege to stay here from 1/24/08-1/26/08. We hopped over to Maui from the big island and were transported into a completely different experience. We checked in early and were promptly greeted w/leis and escorted to the check in desk. Rooms were not available yet - and we didn't expect them to be - but they took our cell phone numbers and called us at 1:15 to let us know our room was ready. My husband waited for about 10 minutes for the bellman to bring up our bags. We were able to use the facilities until our room was ready so we hung out at the pool. The pool is very nice and clean. The poolside cabanas are first come first serve - and free!!! The pool attendants were on the ball and set us up right away. They were good about clearing out chaises that were left for a long time and not returned to. The pool attendants come by very often w/fresh ice water and fruit. The temperature of the water was perfect as was the hot tub temp.
The room was beautiful. We had a king room w/a sofa and a table and 2 chairs The bed and pillows were very comfortable. The bathroom was huge. There is a vanity, double sinks, a full soaking tub , separate shower, and separate toilet room. There were plenty of bath towels, facecloths, etc. The l'Occitane bath/hair products were of excellent quality. The bathroom was cleaned up and replenished every evening as well as every day. They have a hairdryer, q-tips and cotton squares as well. I really liked the light up makeup mirror.
The resort is very pretty - Very upscale - marble floors and quiet elegance. There are plenty of areas to relax and enjoy the quiet. There are several stations of coffe/water/tea throughout the resort also. The valet attendants offer bottles of water every time you leave or return. I really appreciated that. They have a nice game room w/pool tables, foosball, pingpong, shuffleboard, 2 complimentary computers, tvs, and a 6 station x-box room. All complimentary. They offer several fitness classes - a couple of which have a $10 charge, but many of which are free. The workout room/weight room are more than adequate. They provide towels, water, gatorade, headphones, fresh fruit. Again, no charge for using the workout area. There is alos a business center next to the concierge w/free computer usage and copying which is helpful in printing out boarding passes. The concierge is very helpful as well.
The restaurants are pricey. Dinner for 4 w/2 apps, 4 entrees, 4 salads,1 dessert, 5 drinks, tax & tip came to $500 at Ferraros. Breakfast buffet was $32/pp. Dinner at Duo and Spago will run you as much if not more than Ferraros.
This is an awesome resort. The finest place I have ever stayed in and w/the best customer service I have ever received. You wont be disappointed if you stay here.
“Our favorite Maui hotel for 15 years”
Four Seasons Resort Maui at Wailea
We found the FS Wailea when it was being built and have stayed 5-10 days each January or December each year except 07. We just left after spending 5 nights there. We absolutely LOVE this hotel. The staff there is amazing. They are all so cordial and friendly. Even the gardeners say hello! The staff is also very accomodating. One day we walked to a hotel nextdoor for lunch. I asked for half a sandwich and was told I could only order a whole sandwich there. That would have never happened at the FS. They always aim to accomodate guests wishes (if reasonable)! We've always felt so pampered there. This year we found things were even better. The redecorated rooms are beautiful. The large flat screen tv's are great and a way to put in a memory card and display pictures you've taken. They have new matresses that are wonderful! The food in all the restaurants seemed to be even more delicious than ever before! The first floor restaurant has just been beautifully remodeled and is now called DUO. Their breakfast buffet is fabulous. Their beach is awesome!! All in all, this is an EXCEPTIONAL treat. Each year, we can't wait to return!
Four Seasons Maui is one of the finest resorts to stay if you are in search of ultimate luxury. If you are the one who enjoys proximity to nature, then Four Seasons Maui is indeed the place for you. Situated along the shores of Wailea, one can rejuvenate their body, soul and mind at Maui's resorts at perfect ease. And if you need to pamper yourself then there are body treatments available under the thatched roofs of the Spa at Four Seasons which is best known for their expertise in such ventures.
If you want to revitalize your senses and want the ultimate repose, then Maui has several massage techniques and spa treatments to offer you, which will enable complete relaxation. The spa treatments range from Vichy showers to stimulating body wraps. Apart from this, there are yoga and Gyrokisesis programs at the break of the dawn which are provided by a personal instructor. Encircled by beautiful beaches and attended by pool attendants ready for attend your every little demand, you can enjoy the best of the luxury that this world can offer. You will never want to look back if you the visit the place once. The urge to frequent the place will still linger in your mind, such is its charm.
And if you are a perfect foodie, then the Ferraro's Bar e Ristorante, is always at hand, with its mouth savoring fresh seafood and other Hawaiian delicacies. Ferraro's baked focaccia and lobster risotto are so mouth watering, that you will always find it hard to resist the temptation. If Italian food is more in your line, then the resort even has exceptional provisions for it, along with excellent beachside services, which makes the whole experience even more intriguing.
Four Seasons Maui also has spacious guest rooms, each of which offers a view of the oceans, beautiful hillocks and gardens, which makes it even more appealing. King size beds, marble floor bathrooms and the spacious balconies, to hang out when one feels the need for fresh air are some of the other luxuries of the Four Seasons Maui, making it an ideal holiday destination, for families and romantic escapades.
If you are the one, who loves to indulge in sporting activities, while on holiday, then Four Seasons Maui even has tennis courts to proffer you. But then if you are one of those, who are more inclined towards golf, then the Robert Trent Jones II designed course, spread over an area of 7000 yards, at a few minutes distance, away from the resort, armed with amenities of a championship course, is just the place for you.
In all, the over all experience at the Four Seasons Maui is exhilarating; something to remember and look forward to, even when one is busy, jostling with the city life. The coast of Hawaii casts a spell even over those, who only have the opportunity to catch a glimpse of it in the pictures, through the internet or travel booklets. One visit to the place and it leaves people absolutely spellbound and mesmerized! A lifetime experience is perhaps the only way to describe it. An absolute haven when you are in a mood for a holiday.